Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thedropkart.com.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:
• Cookies – Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• Log files – Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels – Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit/debit card details), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.



How Do We Use Your Personal Information?

We use the Order Information that we collect to:
• Process and fulfill your orders (including payment processing, shipping, and order confirmations).
• Communicate with you.
• Screen orders for potential risk or fraud.
• Provide you with information or advertising relating to our products or services, in line with your preferences.

We use the Device Information to:
• Help screen for potential risk and fraud (particularly your IP address).
• Improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess marketing performance).



Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our business. For example:
• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
• We use Google Analytics to understand how customers use our Site. Learn more here: https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.



Behavioural Advertising
We may use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.

You can opt out of targeted advertising through:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out through the Digital Advertising Alliance: http://optout.aboutads.info/



Do Not Track
Please note that we do not alter our data collection practices when we see a “Do Not Track” signal from your browser.



Your Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise this right, please contact us using the details below.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention
When you place an order through the Site, we maintain your Order Information for our records unless and until you request deletion.

Changes
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Minors
The Site is not intended for individuals under the age of 18.

Contact Us
For more information about our privacy practices, questions, or complaints, please contact us by email at:
support@thedropkart.com